Survey to address services in Missoula County

Residents across Missoula County will receive mailed surveys this week asking them to provide feedback to help county leaders better understand the broader needs of the communities they serve.

The county is working with the National Research Center to conduct the survey and analyze the results. The firm will mail invitations to complete the survey to 1,700 randomly selected addresses across Missoula County this week. Responses to the survey are anonymous and the adult 18 or older who most recently had a birthday in each selected household should complete the survey. Respondents can complete and mail in their survey or complete it online.

The survey will help the county gather important feedback on delivery of county services, quality of life, safety, transportation, economy and natural environment, among other topics.

“The COVID-19 pandemic has made it more clear than ever that we need to make sure we’re delivering county services and meeting the needs of our residents in the most effective, efficient way possible,” said Commissioner Chair Josh Slotnick. “This survey will help us gauge how we’re doing with that and how we can improve and we appreciate the selected households taking the time to provide that feedback.”

To ensure a random and diverse sample of responses, the survey is currently open only to those in the selected households. Missoula County will post an online survey open for all residents to provide feedback in June.

In addition to measuring how Missoula County is doing with members of the community, conducting the survey with the National Research Center also will allow county leaders to compare our results to those collected from more than 700 jurisdictions across the country. The projected cost is $18,595.

 

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